Contacts
Have a question, a suggestion, or something you'd like us to look at? This page explains how to get in touch with the team behind memorialbaja.ca, what topics we can help with, and where to turn for issues that fall outside our scope.
How to Reach Us
The only way to contact us is by email:
Please include a clear subject line and as much detail as possible in your message so we can route it to the right person and respond more effectively.
What You Can Write About
We welcome emails about anything related to our website and its content, including:
- Questions about our content — for example, how we review and rank $10 minimum deposit casinos, or what our ratings are based on.
- Corrections — if you spot outdated information, an error in a review, or a bonus offer that has changed, let us know and we will verify and update it.
- Feedback — suggestions on how we can make our guides, comparisons, and reviews more useful for Canadian players.
- Partnership requests — proposals from operators, affiliates, or other businesses interested in working with us.
Response Time
We read every message we receive and usually reply within a few business days. During busy periods it may take a little longer, so we appreciate your patience. If your email is time-sensitive, mention that in the subject line.
Questions About Your Casino Account
Please note that memorialbaja.ca is an independent review and information website — we are not a gambling operator. We do not run any casinos, hold player accounts, or process payments of any kind.
This means we cannot help with questions about:
- Deposits or withdrawals (including pending or delayed payments);
- Bonuses, wagering requirements, or promotional terms;
- Account registration, verification, or closure;
- Technical problems on a casino's website or app.
For any of these issues, please contact the customer support team of the casino you are playing at directly. Most licensed casinos offer support via live chat or email, which you can usually find on their website.
Need Help With Gambling?
If gambling is no longer fun and you feel it may be becoming a problem — for you or for someone close to you — support is available, free of charge and confidential.
In Canada, you can reach out to ConnexOntario, which connects people across the country with problem gambling support services, counselling, and treatment resources in their region.
Remember: only gamble with money you can afford to lose, set limits before you play, and never treat gambling as a way to make money.